Careers at ZenRobotics

ZenRobotics develops intelligent robotic waste sorting systems. The company’s rather audacious team consists of quaintly modest guru coders, radiant industrial automation experts, fierce doctors, and mad scientists.

We offer you an interesting working environment right in the intersection of two global megatrends: the revolution of smart robotics technology and the global need for ecological efficiency. We are located in downtown Helsinki, Finland.

Open positions:

Customer Support Engineer
Automation Project Engineer

Customer Support Engineer

As a ZenRobotics Support Engineer your main responsibility is to provide exceptional technical support to our customers and take ownership of reported customer issues. You support customers mostly over the phone while you diagnose, troubleshoot and identify solutions to resolve customer issues and assign unresolved issues to the appropriate internal teams.

We’re looking for a driven individual who takes ownership of customers’ issues and possesses a customer-oriented attitude. We value a hands-on approach and readiness to drive tasks to completion. Support Engineers are expected to be able to travel as ZenRobotics Recyclers are sold around the world.

We’re looking for an individual with:
  • Excellent communication skills.
  • Fluent verbal English. Other major languages are an advantage.
  • Experience in servicing customer problems.
  • Industrial experience, mechanics and/or automation.
  • Willingness to travel and meet customers all over the world.
Main responsibilities include:
  • Answering the support phone.
  • Following up and resolving customer problems.
  • Knowing the status of each customer site.
  • Taking spare part orders.
  • Training and supporting service partners.
  • Supporting customers on-site when remote support is not sufficient.
  • Improving service and maintenance documentation and processes.

Submit your application, titled “Customer Support Engineer”, with CV by 31 August to [email protected]

Automation Project Engineer

As a Project Engineer you coordinate product deliveries as a part of ZenRobotics delivery team. Your tasks include product automation, product support end engineering. You will coordinate projects closely together with suppliers and subcontractors. During installation and assembly you supervise commissioning work remotely or on site.

We’re looking for a person who is a self-starter but can also drive tasks to completion. We appreciate a hands-on attitude and readiness to take responsibility. Project Engineers are expected to be able to travel as ZenRobotics Recyclers are sold around the world.

We’re looking for an individual with:
  • Industrial experience in automation
  • Knowledge in electrical design and components
  • Experience with PLC (Beckhoff / Codesys)
  • Experience with motion / servo control (Beckhoff)
  • Fluent verbal English. Other major languages are an advantage.
  • Willingness to travel.
Main responsibilities include:
  • PLC development, commissioning and remote diagnostics.
  • Project engineering for deliveries in automation and electricity.
  • Field support and improving electrical design and components.
  • Supporting commissioning remotely or on site.

Submit your application, titled “Automation Project Engineer”, with CV by 30 September to [email protected]

 

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