ZenRobotics’ distribution network offers an extensive world-wide customer service. Our after-sales support consists of delivery, installation, training, and optimization services. Service and maintenance levels depend on your maintenance contract details.
ZRR is very durable and requires minimal downtime or maintenance. Standard industrial robots are typically used for 8 to 10 years before they are replaced. So, any skilled mechanic or electrician can do most of the required fixes.
A daily maintenance routine includes checking the sensor unit, the gripper and the gantry axes for any unusual rattle or shake. You should also inspect and change components when needed. In addition, a detailed maintenance plan is available upon request.