Privacy Policy

1 General

ZenRobotics collects Personal Data from customers, potential customers and other relevant stakeholder groups while offering our products and services. ZenRobotics processes your data with care, in accordance with all applicable laws and regulations. This Privacy Statement explains how ZenRobotics and its employees and cooperation partners collect and process Personal Data.

2 Controller

The controller of Personal Data is: ZenRobotics Oy, Company ID 2124330-0
Address: Vilhonkatu 5 A, 00100 Helsinki, Finland
E-mail address: info (at) zenrobotics.com

3 Name of Record

ZenRobotics’ Contact Information Registry

ZenRobotics collects contact information from customers, potential customers and other relevant stakeholder groups. The collected data is stored in ZenRobotics CRM-tool and ZenRobotics Contact Information Registry.

4 Personal Data subject to processing

For the purpose of providing support and services as well as communicating about services, ZenRobotics may collect and process the following Personal Data:

  • First and last name
  • E-mail address
  • Telephone number
  • Company
  • Address details

5 Sources of Personal Data

We may collect data in a variety of ways. When you contact us by email, subscribe to a newsletter or fill out a form we collect your Personal Data. We will collect data from customers and persons contacting us through the website only if they voluntarily submit such information to us through our forms.

6 Purposes for the processing of your personal data

In general, we use Personal Data data only for the purpose for which you provided the data to us, such as to answer your inquiries, send you subscribed content, or grant you access to certain information.

The purpose of processing Personal Data collected by ZenRobotics is to

  • process requests and inquiries
  • provide customer support
  • provide promotional information about ZenRobotics’ products and services via targeted e-mails or interpersonal communication

We process your Personal Data to pursue our legitimate interest to maintain and develop our businesses.

7 Transfer to countries outside Europe

ZenRobotics’ international business operations and processes transcend national borders. Therefore ZenRobotics may transfer your Personal Data to countries outside the European Union and the European Economic Area. When we transfer any data to a country for which no adequacy decision of the European Commission exists, such transfer will be subject to the provisions of the (standard or other) clauses adopted by the European Commission, the EU-US Privacy Shield or other means approved by the EU’s security authorities. If you wish to know more about international transfers of your Personal Data, you may contact us.

8 Recipients

We only share your Personal Data within ZenRobotics as necessary to perform our services, e.g. with our customer support and marketing. ZenRobotics may, in connection with the communications and marketing processes, transfer your Personal Data to external service providers (e.g., authorized distributors and/or our authorized third party service providers) to process it for us, based on our instructions and in accordance with our Privacy Statement and any other appropriate obligations of confidentiality and security measures.

9 Storage period

The storage period depends on the nature and purpose of the information and processing. The maximum period may therefore vary per use. ZenRobotics does not store your Personal Data longer than is legally permitted and necessary for the purposes for which the data were collected.

10 Your rights

You can anytime ask us to inform you about and/or delete your Personal Data that we have collected and processed and the purposes such data are used for. You can do this by contacting ZenRobotics via e-mail: info (at) zenrobotics.com

  • You have the access to the Personal Data we process.
  • You have the right to have incorrect/unprecise, incomplete, outdated, or unnecessary Personal Data we have stored about you corrected or completed.
  • You may also ask us to delete your Personal Data from our systems.
  • You may object any further processing of your Personal Data after prior given consent.
  • You have the right to opt out of receiving electronic direct marketing communications from us by unsubscribing to our newsletter or by contacting us on the addresses indicated above.

11 Information security

We will take all reasonable, appropriate security measures to protect ZenRobotics and our customers from unauthorized access to Personal Data we hold.

12 Acceptance

By providing your Personal Data to ZenRobotics and/or by subscribing for a newsletter or filling out a contact request, you expressly accept that your Personal Data will be used for the purposes set out in this Privacy Policy, which include commercial notices and storage of Personal Data.

13 Applicability and changes

Our Privacy Statement is published in English and applies worldwide. ZenRobotics reserves the right to make changes to the Privacy Statement. You can find the current version on our website zenrobotics.com